FAQ

Frequently asked questions (FAQ)
  • 1. What is the material used?

    The carcass is made of wood chip based 16mm thick pre laminated particle board E2 grade. The painted portions are made of 16mm MDF ( medium density fibre) which is essentially compressed chemically treated wood pulp which has a life time warranty against borers ( powder falling). Painted portions are done using scratch resistant polyurethane (PU) paints.

    2. Are the prices all inclusive, will I have to pay an additional sum for anything?

    Yes, the prices are inclusive of door delivery by a reputed carrier like GATI. The fitting expenses are to be borne by the buyer. The fitting can be done by any local furniture store for a sum of Rs.800-1500 depending on the city. Cities where we offer delivery using our own vehicles, fitting is offered free. Please confirm your city to avail this offer.

    3. What about damages?

    All products are first packed in corrugated boxes with protective layers between each component. Then the products are packed in strong frames. All due care is ensured to see that the product is delivered in good condition.

    In rare cases, where the paint chips off , other than offering our sympathies and sending a small vial of matching paint, we cannot do anything. Where we are offering delivery using our own vehicles, the same procedure is followed. In rare cases, when a component is fully damaged, we either ship across free of cost, that component., or request the buyer to get it fixed by a local carpenter. A reasonable sum decided by us on a fair basis is refunded to the customer by us.

    4. What about service for wear n tear after long time usage?

    The product tends to loosen a bit after prolonged usage. In such cases, the buyers themselves can tighten the nuts n bolts or hire a local carpenter to do it. On demand we arrange to send our fitters wherever feasible on a payment basis.

    5. Are the prices negotiable?

    Regrettably..no. Since we are confident of our prices, we advertise it over the net. In case of large orders, we do offer small but significant freebies.
    All bunk beds are made of 25mm HDF with weight of 720 kgs/cbm (except some).

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